Technology Tribalism
Recently, I found myself in a thoughtful conversation with a CIO colleague about enterprise integration strategy. On the surface, the discussion appeared entirely technical. We…
#technology
Agentic AI: Efficiency Without Humanity?
Recently, I experienced what should have been a very simple interaction with a delivery company. Instead, it became an unexpectedly revealing example of where modern…
Digital Sustainability: It Isn’t About Carbon Anymore
For years, the conversation around digital sustainability has revolved around a relatively narrow set of concerns. Organisations have focused heavily on energy consumption, carbon reporting,…
Designing for a TikTok Generation in Higher Education
Students today are not “impatient,” “lazy,” or incapable of sustained attention in the simplistic way public discourse often suggests. Nor are they fundamentally less resilient…
Agentic AI: Who Is Accountable When Systems Decide?
We are moving into a phase of artificial intelligence where systems no longer simply advise humans. Increasingly, they act. They trigger workflows automatically, coordinate decisions…
Transformation Fatigue
Most teams are not resisting digital transformation because they dislike technology. They are resisting because they are tired. Tired of rebrands that leave underlying behaviours…